Terms and Conditions

Terms of sale (applicable to online purchases from safeguardstore.co.uk only)

(1) Introduction

Please read these terms of sale carefully.

You will be asked to expressly agree to these terms of sale before you place an order for products from our website.

(2) Interpretation

In these terms of sale, "we" means Safeguard Europe Limited and "us" and "our" will be construed accordingly; and "you" means our customer or potential customer for products (and "your" will be construed accordingly).

(3) Order Process

The advertising of products on our website constitutes an "invitation to treat"; and your order for products constitutes a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.

In order to enter into a contract to purchase products from us, you will need to take the following steps: describe different technical steps to follow to conclude contract - e.g.: "(i) you must add the products you wish to purchase to your shopping cart, and then proceed to the checkout; (ii) once you are on the checkout page, you must select your preferred payment method and confirm your order and your consent to these terms of sale; (iii) you will be transferred to the PayPal or Google Checkout website, and PayPal or Google Checkout will handle your payment; (iv) we will then send you an initial acknowledgement; and (v) once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order."

We will not file a copy of these terms of sale specifically in relation to your order. We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.

The only language in which we provide these terms of sale is English.

Before you place your order, you will have the opportunity of identifying whether you have made any input errors by reviewing your order on the checkout page. You may correct those input errors before placing your order by amending product quantities.

(4) The Products

All products listed within www.safeguardstore.co.uk website only

(5) Price and Payment

Prices for products are quoted on our website. The website contains a large number of products and it is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our sale procedures so that a product's correct price will be stated when you pay for the product.

In addition to the price of the products, you will have to pay a delivery charge, which will be as stated when you pay for the product.

Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

The prices on the website exclude all value added taxes and carriage.

Payment for all products must be made by credit card or any method detailed on the website from time to time.

Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.

(6) Your Warranties

You warrant to us that:

(a) you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;

(b) the information provided in your order is accurate and complete; and

(c) you will be able to accept delivery of the products.

(7) Delivery Policy

We will arrange for the products to be delivered to the registered cardholder address only.

We will use reasonable endeavours to deliver products on or before the date for delivery set out in our order confirmation or, if no date is set out in our order confirmation, within 3 working days of the date of our order confirmation. However, we cannot guarantee delivery by the relevant date. We do however guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched as follows:

Orders received Monday to Friday before 1pm will be despatched the same working day. Orders received after 1pm Friday through to Sunday will be despatched on the following Monday on a next day service.

We will only deliver products within mainland UK.

(8) Risk and Ownership

The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon the later of:

(a) delivery of the products; and

(b) receipt by us of full payment of all sums due in respect of the products (including delivery charges).

Until ownership of the products has passed to you, you will possess the products as our fiduciary agent and bailee, and if you are a business customer you must store the products separately from other goods and ensure that the products are clearly identifiable as belonging to us.

We will be entitled to recover payment for the products even where ownership has not passed to you.

(9) Cancellation and Returns Policy

Please refer to our separate cancellation and returns policy (below).

(10) Statutory Rights

If you are a consumer, any statutory rights which you have, which cannot be excluded or limited, will not be affected by the terms of sale.

(11) Refunds

Please refer to our separate returns policy.

(12) Force Majeure

In this Section and Section 13 below, "force majeure event" means:

(a) any event which is beyond our reasonable control;

(b) the unavailability of raw materials, components or products; and/or

(c) power failure, industrial disputes affecting any third party, governmental regulations, fires, floods, disasters, civil riots, terrorist attacks or wars.

Where a force majeure event gives rise to a failure or delay in us performing our obligations under these terms of sale, those obligations will be suspended for the duration of the force majeure event.

If we become aware of a force majeure event which gives rise to, or which is likely to give rise to, any failure or delay in us performing our obligations under these terms of sale, we will notify you forthwith.

We will take reasonable steps to mitigate the effects of the any force majeure event.

(13) Limitations and exclusions of liability

Nothing in the terms of sale will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c) limit any liability of a party in any way that is not permitted under applicable law; or (d) exclude any liability of a party that may not be excluded under applicable law. If you are a consumer, any statutory rights which you have, which cannot be excluded or limited, will not be affected by the terms of sale.

The limitations and exclusions of liability set out in this Section and elsewhere in the terms of sale: (a) are subject to the preceding paragraph; (b) govern all liabilities arising under the terms of sale or in relation to the subject matter of the terms of sale, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any losses arising out of a force majeure event.

We will not be liable to you in respect of any business losses, such as loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

(14) Contract cancellation

We may cancel a contract to supply products made under these terms of sale immediately by written notice to you if you fail to pay, on time and in full, any amount due to us under the contract, or commit any material breach of your obligations to us under the contract.

If you are a business customer, we may cancel a contract to supply products made under these terms of sale if:

(a) you cease to trade;

(b) you become insolvent or unable to pay your debts within the meaning of the insolvency legislation applicable to you;

(c) a person (including the holder of a charge or other security interest) is appointed to manage or take control of the whole or part of your business or assets, or notice of an intention to appoint such a person is given or documents relating to such an appointment are filed with any court;

(d) the ability of your creditors to take any action to enforce their debts is suspended, restricted or prevented, or some or all of your creditors accept, by agreement or pursuant to a court order, an amount of less than the sums owing to them in satisfaction of those sums; or

(e) any process is instituted which could lead to you being dissolved and your assets being distributed to your creditors, shareholders or other contributors (other than for the purposes of solvent amalgamation or reconstruction).

(15) Consequences of Cancellation

Upon the cancellation of a contract in accordance with Section 14:

(a) we will cease to have any obligation to deliver products which are undelivered at the date of cancellation;

(b) you will continue to have an obligation where applicable to pay for products which have been delivered at the date of cancellation (without prejudice to any right we may have to recover the products); and

(c) all the other provisions of these terms of sale will cease to have effect, except that Sections [8, 11, 12, 15, 16, 18 and 20] will survive termination and have effect indefinitely.

(16) Scope of These Terms of Sale

These terms of sale do not constitute or contain any assignment or licence of any intellectual property rights, do not govern the licensing of works (including software and literary works) comprised or stored in products, and do not govern the provision of any services by us or any third party in relation to the products.

(17) General Terms

We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy; use of our website will be subject to our website terms of use.

Contracts under these terms of sale may only be varied by an instrument in writing signed by both you and us. We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.

If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.

No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.

You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time - providing where you are a consumer that such action does not serve to reduce the guarantees benefiting you under these terms of sale.

Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.

Subject to the first paragraph of Section 13: these terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.

These terms of sale will be governed by and construed in accordance with English law, and the courts of England and Wales will have non-exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.

Cancellation and returns Policy for safeguardstore.co.uk

Introduction

We understand that from time to time you may wish to cancel an order or return a product to us.

We have created this cancellation and returns policy to enable you to cancel orders or return products to us in appropriate circumstances.

This policy does not affect any statutory rights you may have (such as consumer rights under the Consumer Protection (Distance Selling) Regulations 2000).

(1) Cancellation

You can cancel an order and return any goods that may already have been dispatched up to 14 days from invoice of the goods (see returns policy, below). Our terms and conditions do not affect your statutory rights.

(2) Returns

Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:

(a) we receive the returned product within 14 days following the date of invoice of the product;

(b) the returned product is unused, in its original [unopened] packaging with any seal or shrink-wrap intact, with any labels still attached, and otherwise in a condition enabling us to sell the product as new;

(c) you comply with the returns procedure set out below; and

(d) none of the exclusions set out below apply.

(3) Returns procedure

In order to take advantage of your rights under this returns policy, you must:

Notify us within 7 working days of receipt of the order of your request to return the goods and the reason why. If the initial communication is verbal, it must be followed up in writing, by fax or email, in order to validate the return with the communication clearly dated.

Products returned under this policy must be sent [by recorded delivery] to:

Safeguard Europe Limited,
Unit 2 Redkiln Close,
Redkiln Way,
Horsham,
West Sussex,
RH13 5QL.

[You will be responsible for paying postage costs and insurance associated with returns under this policy. Goods not returned to us in an acceptable state for resale will not be refunded]

Alternatively, we will arrange to have a courier collect the goods from your premises. You will be charged according to the weight and dimensions of the goods for the collection. Our customer service staff will inform you what this price will be.

(4) Refunds

We will send you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy less the costs of returning the product to us.

We will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will only issue refunds to the named individual who made the original purchase.

We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your returned product.

(5) Improper Returns

Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):

(a) we will not refund or exchange the product;

(b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and

(c) if we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.

Privacy Policy

The following privacy policy outlines how Safeguard Europe Limited uses and protects the information you give us. We are committed to ensuring any details you give are protected and the General Data Protection Regulation is complied with. If you are asked to provide information by which you can be identified, then be assured that it will only be used in accordance with our Privacy Policy. We reserve the right to update this policy from time to time, so please check this page every once in a while to ensure you are happy with any changes.

Information we gather:

• Contact information including first name, surname and email address
• When purchasing something from us: information in relation to your purchase and contact details for shipping such as your address
• Information you give us in person at our events and trade shows, by filling in forms on our site, such as the contact us section or to sign up to our mailing list, or by corresponding with us by phone or e-mail
• Information related to your attendance at trade shows and events
• When browsing our website: your IP address, your browser type and language

Reasons we gather this information:

• To send you mailings with information on products and events that might be of interest
• Internal record keeping
• To perform contracts we have with you

In each of the above cases this is either in our legitimate interest, (including marketing our services) and performing our contracts

Keeping your information safe

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online We are required to keep certain types of personal information in order to fulfil our statutory obligations, such as financial records relating to purchases. We will hold your personal data on our systems for as long as it is in the companies legitimate interest to do so We review all personal data and our retention periods regularly to establish whether we are still entitled to process it. If we decide that we are not entitled to do so, we will stop pro- cessing your personal data however we may retain your personal data in an archived form

16 or Under

If you are aged 16 or under‚ please ask your parent or guardian's permission before providing us with any personal information

Controlling your personal information

• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so
• We will not transfer information about you outside the European Economic Area without suitable safeguards put in place by our IT provider

Your rights

• We may use your personal information to send you information about third parties which we think you may find interesting, if you tell us that you wish this to happen by opting in to our mailing list – you can opt out from this at any time here
• You may request details of personal information which we hold about you under the General Data Protection Regulation 26th May 2018 by emailing [email protected]
• If you believe that any information we are holding on you is incorrect or incomplete, please email [email protected] as soon as possible and we will promptly update any information found to be incorrect

Links to other websites

Our website may contain links to other websites. If you follow a link and leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question

Cookies on our website

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website

Changes to this policy

Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy

Please contact [email protected] with any questions or comments relating to this policy or our website

About us

Our full name is Safeguard Europe Limited.

Our registered office and principal trading address is Unit 2 Redkiln Close, Redkiln Way, Horsham, West Sussex, RH13 5QL.

Our company registration number is 01721203.

Our email address is [email protected]

Our VAT number is GB 376 8984 74.